We are proud to offer free worldwide shipping on all orders.

Delivery time: 1-3 business days

We aim to ship all orders from our warehouse within 24 hours, but please allow up to 3 business days during peak periods.

* Delivery time excludes clearance/customs delays (if applicable).

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

We offer free worldwide shipping.

International Shipping

We offer international shipping to all countries.

Your order may be subject to import duties and taxes (including VAT) (only applicable for countries outside the European Union), which are incurred once a shipment reaches your destination country. Sile Skin is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email (in Europe), for other countries after 20 business days. Please contact us at with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at

Sile Skin - part of GT Ecom B.V
Business number: 71986758
Tax number: NL002369248B60
Head office: 

Betuwehaven 8 3433 PV Nieuwegein
Telephone number: +31 085 06 08 086

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